Earwax Removal tool is a high quality ear wax cleaning system made as an alternative against the dangerous effects of using Q-tips intra-ear. MIGLEO is highly recommended by doctors due to our medical grade silicone tube and tips and comfortability of use Tips 1ys make the connector tube and disposable tip are tight enough before using. Loose spray tip may cause ear injury. 2r use cold water with the sprayer. Using cold water will cause dizziness & you may fall down. 3r use the product if you have ear infection, hole in the eardrum, blood discharge from ears or any type of injury in your ear. Always seek medical help if you are unsure about it. Stop using immediately if you feel Pain. 4ys discard the disposal tip after use. We provide a 100% satisfaction guarantee. If for any reason you are unhappy with our product, our customer support service is available 24/7 and we will quickly respond to any questions or concerns. Just send us a message.