SATISFACTION GUARANTEED & CAREFULLY PACKED: In order to achieve 100% Customer Satisfaction in 2017 we have changed our packaging to be more durable during shipping. Each item is carefully packed, so we can make sure you receive your order safely and in perfect condition. For any defects in the materials on any of our products we stand 100% behind, please contact our fantastic customer service team. We will quickly find a solution for you. With Over 250,000 Satisfied Customers and growing!